You have the right to cancel your order up to 14 days after receipt, without giving any reason. After cancellation, you have another 14 days to return the product. You will then be credited with the full order amount including the shipping costs. Only the costs for returning from your home to our webshop are for your own account. For the exact rates, consult the website of your carrier.
If you use the right of withdrawal, the product with all accessories and – if reasonably possible – in the original condition and packaging will be returned to Woodmap. To exercise this right you can contact us via info@woodmap.com. We will then refund the order amount due within 14 days after registration of your return. The Woodmap must be returned in good condition.
Custom made Woodmaps
When you order a Woodmap that has been made specifically for you (customization), you can not invoke the right of withdrawal. This applies to
- Dimensions that we do not offer as standard in our webshop
- If you want to print a Woodmap that is not in our range
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